I gave 4 stars just because some parts were shipped after the initial shipment. Otherwise, the quality of the counter was very good. If you're ordering the one with zipper at the back, make sure to tell them to make the zipper all the way down. Ours was a zipper that started 5 inches from top and ended 5 inches from bottom. So it was so difficult to put anything inside the counter. Angel Wang was very very helpful and friendly.